Service for your sun sail
From fabric cleaning to motor replacement. For everyone who has a LET sun sail. If you like, we come regularly, before anything breaks.
Our services
Request here what your sail needs right now, whenever it is needed. We will get back to you with a suggested appointment and a quote.
Fabric cleaning
We clean the fabric professionally. No high pressure, no damage.
Fabric replacement
A new fabric on your existing mechanism. You choose colour and fabric.
Repair & motor replacement
Fabric, motor or electrics: we get your sail running again.
Winterising service
Retract, disconnect from the power, fit the winter cover
Service and adjustment: once or regularly
We inspect your sail and adjust it: ropes, pulleys, end positions, wind sensor and fabric tension. You can request this once. Or you agree on a regular service. Then we get in touch ourselves when your sail is due again.
Visual inspection and fine adjustment
We inspect the whole system: mechanics, drive and fabric. And we adjust it.
Travel and working time included
Ropes, pulleys, screws
We check the parts that wear out. We tighten important screws. If needed, we replace parts.
Remote control and small parts
We bring a new battery and small parts. You do not need to prepare anything.
We adjust end positions, wind sensor and fabric tension before the season starts.
Request service
Do not want to worry about anything? Agree on a regular service. We get in touch ourselves, before anything breaks.
How the regular service works
1. Agree
You have a LET sail and make a service agreement with us.
2. Get reminded
When your sail is due, we get in touch. Then we arrange an appointment.
3. Receive service
Our own team comes to you. Travel and working time are included.
Frequently asked questions about the service
We answer questions about operation, rain, winter or end positions on our guides page.
Just write it in the message field of the form: regular service, fabric cleaning, fabric replacement, repair or winterising, and when it suits you. Our service team takes care of everything else and gets back to you with a suggested appointment.
We tell you openly and make you a quote. Repairs, fabric replacement or motor replacement are separate services and not part of the regular service. None of it is done without your consent.
Call us on +43 7672 31 778 or use the form. We take care of it as quickly as possible. Repairs that are not covered by the guarantee are a separate service, always after a quote.
Yes, with the same scope. For businesses we coordinate the appointments with the season.
You receive the service terms with the service confirmation by email. They apply to all LET services and are part of the agreement.
Yes, with the same form. The service contract only takes the remembering off your hands: we get in touch ourselves when your sail is due again.
On every LET sun sail we give a 5-year manufacturer’s guarantee if the service intervals are kept, otherwise 2 years. With the regular service you keep the intervals. This way you have the full guarantee. And your sail stays in good shape afterwards too.
Everyone who has an electrically retractable LET sun sail. The basis is a service agreement, which you request with the form on this page.
We get in touch ourselves when your sail is due. You do not have to think about anything. The service is planned, not done in an emergency. Travel is included.
The sail is maintenance-free. Ropes, pulleys and other wear parts do wear out, though. During the service we check them and replace them when needed. That way you will not have a breakdown in the middle of summer.
During the regular service we inspect your sail and adjust it. This includes: the visual inspection of the whole system, ropes and pulleys, screws and all parts that matter for safety, the end positions, the wind sensor and the fabric tension. We replace the battery of the remote control and bring small parts. Travel and working time are included.
Fabric cleaning, fabric replacement, fabric repair, winterising and motor replacement are separate services. You can request them here with the form. We will then make you a quote.
You request the service here, and we get back to you with a suggested appointment. After that we come to you regularly on our own, so you do not have to think about anything. An appointment can be moved by agreement.
You pay a fixed amount per sun sail. Travel and working time are included. We tell you the amount in the quote. The amount is index-linked. That means it follows the consumer price index. We inform you of any change by email. As a consumer you then have a special right of termination.
Yes. The contract has no fixed end. Both sides can terminate it. The notice period is three months to the end of the service period. Cancel by letter or by email. As a consumer you can also withdraw within 14 days after the contract is concluded. You do not have to give a reason.
Guides for your sun sail
Guides
All guides on operation, winterising, end positions and remote control – explained step by step.